Product Safety & Disclaimer Information

Product Safety & Disclaimer

Welcome to Néoraa!
Your safety and satisfaction are our top priorities. Our goal is to provide quality skincare products and complete transparency about how they’re made, how to use them safely, and what to expect.

General Product Disclaimer

All products sold under the Néoraa label are intended for external use only.
While we strive to source safe and effective skincare from trusted suppliers, results may vary depending on skin type, allergies, and other individual factors.

Please consult with a healthcare professional or dermatologist before using any new skincare product, especially if you have known allergies, sensitive skin, or underlying conditions.

Patch Test Recommendation

We strongly recommend performing a patch test before full use:

  • Apply a small amount of the product to a discreet area (e.g., behind the ear or inner wrist)

  • Wait 24 hours to observe any reactions

  • Discontinue use if irritation, redness, or discomfort occurs

Ingredient Information

Ingredient lists are provided as received from our supplier. While we do our best to ensure accuracy, we cannot guarantee 100% verification of the ingredient composition. Please read ingredient lists carefully and avoid use if you have sensitivities to any listed items.

Usage Warnings

  • For external use only

  • Avoid contact with eyes, broken skin, or mucous membranes

  • Do not ingest

  • Keep out of reach of children

  • Store in a cool, dry place

  • Discontinue use if irritation occurs

  • Do not use on open wounds or rashes

  • Not intended to diagnose, treat, cure, or prevent any disease

Limitation of Liability

By purchasing and using our products, you agree that Néoraa, its owners, affiliates, and employees are not liable for any adverse reactions, injuries, or damages resulting from the use or misuse of our products.

Use at your own risk.

Terms & Policies

For full terms regarding orders, refunds, and your rights as a customer, please refer to our [Terms and Conditions] and [Privacy Policy].

Contact Us

If you experience an issue with a product or have safety concerns, please reach out to us immediately:

📧 support@[yourdomain].com

Transparency Notice

Our products are manufactured by third-party suppliers located overseas. We repackage and rebrand these products under Néoraa for sale in international markets. While we perform due diligence in product selection, we do not claim to manufacture or formulate any of the products ourselves.

Additional Ingredient Notice
This product contains the following active ingredients: Hydrolyzed Collagen, Niacinamide, Hyaluronic Acid, Centella Asiatica Extract, Simmondsia Chinensis (Jojoba) Seed Oil, Vitamin E, and Beeswax.

Please be aware:

  • Niacinamide and Vitamin E may cause mild irritation in sensitive skin.

  • Beeswax may trigger allergic reactions in individuals with bee or pollen allergies.

  • Hydrolyzed Collagen is often derived from marine or animal sources. Individuals with allergies to fish, shellfish, or animal products should avoid use unless the source is confirmed.